NOTICE REGARDING DEMAND ATTESTATION
NOTICE REGARDING DEMAND ATTESTATION
The Consulate General of Nepal in Dubai has been doing attestation through an online system of the labour demand applications submitted by various companies in Dubai and the Northern Emirates for the recruitment of Nepali workers. In doing so, the Consulate General takes into consideration the prevailing foreign employment laws of Nepal, directives issued by the concerned Ministries, and the best interests and welfare of Nepali workers. Based on the prescribed criteria (published in detail on the Consulate General’s website) regarding company registration and the recruitment procedures, the Consulate General provides User IDs to the companies after their registration in the online system which is used to submit application for labour demand attestation. The criteria and procedures for company registration and demand letter attestation can be viewed at the following link:
https://dxb.nepalconsulate.gov.np/content/26/institutional-aspiration-reatessment/
In addition to examining the basic documents submitted by the companies, the Consulate General also seeks additional documents such as WPS records generated from the MOHRE system and evidence of salary payments relating to Nepali workers employed by the concerned companies. This is done to assess whether the conditions prescribed for Nepali workers, including basic salary, accommodation, food and other benefits, are being implemented. Where issues relating to workers’ salaries or other employment conditions are identified, the Consulate General either visits the company or invites its authorized representatives to the Consulate General for discussion and requests that the identified issues be resolved.
The Consulate General has been receiving complaints on regular basis regarding reliability of some of the companies, implementation of commitments made during earlier demand attestation, nonpayment of the committed salary and allowances, forcing workers to leave the company, inadequate arrangements for food and accommodation, failure by companies to fulfil their responsibilities regarding visas, Emirates IDs and insurance, and situations where workers have been required to search for employment elsewhere because no work was actually available with the company that first recruited them. Since the complaints raised by Nepali workers while they are in the UAE are primarily related to their employing companies, these matters are taken into consideration during the verification of new demand letters. The concerned parties are first requested to take necessary measures to resolve the problems. As the employment related problems should, in the first instance, be resolved by the concerned employer company itself, there is no alternative other than to discuss the matters with the authorized representative of the concerned companies whenever necessary. Despite having limited human resources, the Consulate General has been making every possible effort to do this.
Where the prescribed salary and other benefits, accommodation, food and other employment conditions for workers have not been complied with, where the User ID and password provided through the Consulate General’s consular service system after company registration for the purpose of recruiting workers have been misused, where documents have been altered or tampered with, or where companies repeatedly submit demand letters online without completing the required documents despite repeated advice through the online system to correct or supplement the documents, the Consulate General coveys, through comments in the online system, that the authorized representatives of such companies appear at the Consulate General and provides them with guidance regarding the prescribed criteria and necessary corrective measures. The Consulate General also questions companies regarding whether the workers recruited under previously attested demand letters actually received the basic salary specified in those demand letters. Demand letters are attested on the basis of the company’s commitment to comply with the basic salary and other benefits for Nepali workers as specified in the demand letter, as well as the other prescribed standards of the Government of Nepal. Companies that do not meet the minimum salary and other standards prescribed by the Government of Nepal are advised through the online portal itself to fulfil the required standards.
There have been attempts, particularly by unrelated and unauthorized parties, to exert unnecessary pressure on the Consulate General to attest demand letters in the same form in which they were submitted, even when the prescribed standards, including the basic salary of workers, have not been fulfilled. Such attempts are inappropriate. Therefore, all concerned stakeholders are requested to ensure that their respective activities are carried out in accordance with the standards and information published on the official website and Facebook page of the Consulate General of Nepal in Dubai. Furthermore, when seeking information or communicating with the Consulate General regarding demand letter attestation, only the authorized representatives of the employer companies/recruiting agencies concerned with the respective demand letter may contact the Consulate General.
Consulate General of Nepal in Dubai,
September 28, 2026